CDIT Inc. - EMC Solutions Provider

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We’ve designed and implemented practical and economical Enterprise Content Management Solutions for a diverse cross-section of organizations, both large and small, public and private — all with one thing in common: the need to locate, gather, secure and effectively manage their information, in centralized or distributed environments.

For more information on how CDIT can help your organization improve operational efficiency through an ECM Solution, please contact us.

As a leading architect of innovative Enterprise Content Management Solutions, CDIT continuously evaluates evolving technologies for their ability to increase the efficiency and effectiveness of our clients’ business and information management processes. It is important to recognize that while each of these technologies may be implemented in stand-alone configurations, the value of these technologies can be dramatically enhanced by implementing integrated solutions, incorporating several or all of these components, leveraging the synergistic nature of these technologies. The core technologies that are leveraged in the development of CDIT’s solutions include:

Document Imaging

The efficient capture, indexing and routing of documents and data typically originating from scanned or faxed forms and other documents, including:

  • Scanner hardware devices from the top scanner vendors
  • Image-enhancement software to ensure each image scanned is of optimal image quality
  • Document imaging & Data capture software to enable:
    • Scanning or capturing of documents (paper or electronic) in the most efficient way possible from any location
    • Structured Forms Processing
    • Unstructured/Semi-structured document processing
    • Automated Document Classification and Separation
    • Collection of indexing information, either manually (data entry) or electronically (bar codes, OCR or ICR)
    • Validation to enter/correct metadata or extracted data to ensure accuracy
    • Automate the routing of each document and/or metadata to the respective ERP, Document Management, Workflow or other line-of-business application

 

Workflow/BPM

The tasks, procedural steps, individuals, input and output information and tools needed to support the completion of a specific business function. The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle. Automating workflow sets timers that ensure that documents move along at a prescribed pace and that the appropriate person processes them in the correct order.

Document Management

The central management of document creation, revision, access, distribution and storage of electronic files in a highly secure environment, enabling organizations to centrally manage the physical storage of all enterprise content.

CDIT Product/Custom Solutions

CDIT’s Custom Solutions extend and enhance the functionality of the software and hardware technologies that form the basis of our ECM Solutions. Through our strong vendor partnerships and deep subject matter expertise, our Product Solutions have been designed and developed to address common requirements identified through our experience in designing and delivering ECM solution since 1994. Please visit our Custom Solutions page for more information.

Multichannel Capture

Provide a standard, automated and consistent process for securely capturing all types of inbound documents and information, wherever it is first available — whether a central office or digital mailroom, from a customer’s home, a local branch office or even remotely from a smartphone or tablet. Accelerate business processes by collecting documents and forms, transforming them into accurate, actionable information, and delivering it into your line of business applications, workflows, repositories and databases. Whether information is on paper or in electronic files, in a central office or scattered on desktops and remote offices throughout the world — capture it all quickly and accurately, ensuring complete chain of custody of the content and accelerating core business processes and solutions.

Mobility

Turn smartphones into information capture devices with more dynamic apps that meet customers where they are, when they want to be engaged, and on their preferred channel. Organizations can improve customer service and accelerate transactions across all lines of business while driving greater revenue. Patented information capture and image processing technology running on the device automatically extracts and validates information from photos and videos taken from a smartphone or tablet, eliminating the need for users to manually enter information. The proven, open platform can support virtually any capture application — and advanced analytics provide full visibility to enhance the user experience. This significantly improves an organization’s ability to deliver a wide spectrum of powerful, interactive mobile capture apps—with better data and at lower costs—for improved customer engagement and a competitive advantage.

Analytics

Take the value of information to a higher level, by delivering advanced functionality while making your work faster, easier, and more cost effective. These process-aware solutions eliminate the cost and complexity of conventional business intelligence and analytics products while delivering advanced functionality for maximized operational performance and improved decision-making. Rapid, no-coding development of near real-time reporting and dashboard applications, providing real-time, extremely low latency process and data analytics, visualization and ETL (extract, transform, load) capabilities for data and process analytics. Integrate real-time event monitoring and process optimization with powerful business intelligence and analytic solutions.  Near real-time content and process data analytics for faster, more informed decisions and the information necessary to optimize processes. It empowers workers to instantly change an in-flight process without IT assistance, for better, faster service. By facilitating easy reporting and visualization of a process, enable the user, manager or business analyst to measure process and business performance and identify bottlenecks and opportunities for improvement. It provides business activity monitoring, a configurable dashboard and customizable performance metrics reports.

Information Integration

Put the power of big data, social media, cloud, and mobile directly into the hands of users, so that employees are informed, agile and empowered. Connect applications not meant to be connected and creates essential links between an organization’s smart process applications, systems of engagement and systems of record more quickly and less costly than previously possible. Provide near real-time application integration and process automation with both traditional API level integration capabilities as well as an innovative “synthetic API” approach, providing businesses with an agile “point and click, no coding” approach for:

  • Market Intelligence – Integrate market, competitor, and customer data for agile decision making
  • Ecosystem Automation – Agile data processing and distribution across the B2B ecosystem
  • Content Integration – Automating content migration and search for operational efficiency

Click here to learn more about our data integration solution.

Customer Communications

Empowers businesses and government to engage and communicate with their customers and citizens across any channel. With minimal IT effort, it helps organizations manage interactive and ad hoc customer correspondence both electronically and on paper. It enables them to tap into changes faster, increase the efficiency of their customer communications and quickly draw up personalized and customer-driven letters, contracts and mailings.

E-signatures

Remove the need for “wet signatures” – the last barrier between hybrid paper/digital and fully digital processes.  Enables any business process, enriching the customer experience, improving operational efficiencies, and significantly reducing paper-related costs, including storage and routing. Combat check fraud and minimizes exposure with flexible fraud detection options, including real-time verification at the point of capture and in-clearing. Its speed and accuracy in identifying potential fraud can also be leveraged in non-banking applications, helpings you to further enhance the customer experience without increasing your fraud exposure.

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