For more information on how CDIT can help your organization improve operational efficiency through an ECM Solution, please contact us.
CDIT’s Product Solutions extend and enhance the functionality of the software and hardware technologies that form the basis of our ECM Solutions.
Documents serve as the artifacts of information exchange and define the basis of re-usable business practices. These business artifacts drive business interactions such as acknowledgements, confirmations, alerts, and clarifications. These interactions are bi-directional between suppliers, partners, customers and employees. So when a document is received by, or sent to a business partner it magnifies the relationship between the parties; a relationship that is usually started by one party having provided goods or services to the other party.
Maintaining and improving the quality of the ongoing conversation between business partners is much more valuable than simply automating document capture. There are four practical examples where intelligent exchange can deliver incremental value and enhance business relationships:
Significant cost reductions and enhanced relationships with business partners can be realized by creating an environment for straight-through processes. Leveraging exchange to automate exceptions can have a major impact on the direct cost of a business process, since a significant portion of the ongoing cost in a transactional capture solution often goes to manual exception handling performed by costly knowledge workers.